The Ambassador Program

Frequently Asked Questions - FAQs

What are the benefits of being an Ambassador?

In addition to hanging out with your fellow Ambassadors, you get to talk to some of the folks who help run and maintain Wattpad too. It's always fun to see behind the scenes, and Ambassadors often help test new products, work on projects with staff, and see how things work. You'll also get to learn new skills and being an Ambassador counts as voluntary work (which is always good on your resumé).

What happens if an Ambassador abuses other users, or uses their position to denigrate, belittle or bully other members of the community?

Abuse of power is not tolerated within the Ambassador team. If you think an Ambassador is abusing their power you can report them (see Help Article How to report a user on Wattpad), and/or contact the International Ambassador Lead, Gavin. Gavin is also known as TheOrangutan on Wattpad.

Will my account get penalised or black marked if I have a disagreement with an Ambassador?

Ambassadors are users too. We don't expect people to agree with each other 100% of the time, but we do expect any disagreements to remain civil and inline with our Guidelines and Code of Conduct.

Disagreeing with an Ambassador won't have a negative impact on your continued Wattpad experience unless you have actually contravened our Guidelines or Code of Conduct.

Will the Ambassadors close my account if I swear a lot?

The Ambassadors don't close accounts, but just like any other Wattpad user, they can report accounts to the Wattpad Trust and Safety team if they think a user is doing things that are contrary to the general terms and conditions. The odd swearword is unlikely to mean your account will be closed by Wattpad, but if you're using language in a threatening manner, then it's likely you'll get your account reported by a fellow Wattpad user or Ambassador. The Trust and Safety team at Wattpad are the ones who'll decide if your account needs a warning, a suspension, or to be closed.

Is it true that you can only become an Ambassador if you have a friend who's already on the team?

You don't have to know or be friends with an existing member of the Ambassadors to get accepted for training. Although the existing team can make suggestions as to who they think would be great Ambassadors, we're often looking for specific skillsets or capabilities that compliment the existing team (skills thatchange every term). So, if you don't get in on your first few submissions, please do keep reapplying.

Once someone has a badge they seem to be able to do what they want, there aren't any rules. Shouldn't there be some training or guidance?

All Ambassadors have to sign up to a set of specific Guidelines, and a Code of Conduct. Those unwilling to sign up to that once they finish their training are not allowed to join the team. Ambassadors have to abide by the same set of rules as any other Wattpad user, and any not doing so get audited by the Trust and Safety team and International Ambassador Lead.

Over 1000 people apply to join the Ambassadors every four months. From that pool of people, we carefully select a group for training. Training takes about a week and a half and consists of various tasks, quizzes, etc. that all applicants have to complete.

Do you only allow people to join the Ambassadors if they have many followers or high read counts?

The amount of followers or reads a user has is irrelevant to joining the Ambassador team. Some members of the team are very well known on the platform, others have very few followers and very few reads, and we take everything in between. We're interested in the person, not their numbers.